Personally Identifiable User Information
In order to use certain features of this Web site, we request certain personally identifiable information from you on the registration form and/or require you to create a user name and password. During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services or members on our site in which you have expressed interest. You may have the option to provide demographic information such as interests or profession,; we encourage you to submit this information so we can provide you a more personalized customer experience. Types of communications you may elect to receive from August Industries Inc. that require use of personally identifiable information include Customer Service emails in response to order or product related support issues, Special Promotions and Updates to notify you of promotional opportunities, Newsletters to stay abreast of August Industries Inc. related news & events, & Product or Service Announcements to advise of temporary service outages or technical product announcements. August Industries Inc. is the sole owner of the information collected on www.augustindustries.com, August Industries Inc. collects personally identifiable information from our users at several different points on our Web site.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. Types of order-related communications that require use of personal information include Order Confirmation email to confirm the placement, & summarize the contents of your order, Shipping Confirmation email to notify you when your order ships, and Customer Satisfaction Emails to ensure you are satisfied with your August Industries Inc. product.
Uses of Information
The website uses both non-personally-identifiable information and personal information to improve the overall August Industries Inc. consumer website experience, provide relevant & targeted content to website Visitors and Customers as well as to provide paying Customers with efficient communications related to their August Industries Inc. order. Our websites use non-personally-identifiable to more efficiently inform the general public about August Industries Inc. products, services & community activities, and to improve performance of our websites & business services. Our websites use personal information to facilitate communications between August Industries Inc. & interested parties, or to enable the purchase & fulfillment of August Industries Inc. products & services.
August Industries Inc. will use your name & email address so that we can contact you via email communications under certain circumstances.
If you place an order on augustindustries.com, we will use your name & email address to send you an Order Confirmation Email and a Shipping Confirmation Email.
3rd Party Service Providers
We use other third parties such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services, & an email service provider to send out emails on our behalf. When you order products from August Industries Inc., we will share your name, email address, shipping address & order contents as necessary for the third party shipping company to fulfill your order. These third parties are prohibited from using your personally identifiable information for promotional purposes. We do NOT share, sell, rent or trade personally identifiable information with 3rd parties for their promotional purposes.
Correcting/Updating or Removing Information
August Industries Inc. users may modify or remove any of their personal information at any time by logging into their account and accessing features such as Edit Profile and Account Info. Users may also email us to correct or change any information.
Personal Information Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). We take the same care when we transmit your sensitive information to 3rd Party Services to facilitate your order by using the same SSL technology. To learn more about SSL, follow this link: http://en.wikipedia.org/wiki/Transport_Layer_Security
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If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
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